Security
Security you can trust
We understand that your team's knowledge is your most valuable asset. engineer9 is built from the ground up with enterprise-grade security at every layer.
SOC 2 Type II
We maintain SOC 2 Type II compliance, ensuring our controls meet the highest standards for security, availability, and confidentiality.
Encryption at Rest & Transit
All data is encrypted using AES-256 at rest and TLS 1.3 in transit. Your secrets and keys are managed in dedicated HSMs.
No Training on Your Data
We never use your private data, messages, or code to train our base models. Your institutional knowledge stays yours.
GDPR & CCPA Compliant
We are fully compliant with global data protection regulations, providing you with full control over your team's data.
Infrastructure
How we handle your data
1. Data Collection
engineer9 only listens to channels you explicitly invite it to. It never scrapes your entire Slack workspace.
2. Secure Processing
Processing happens in isolated environments. Data is stripped of PII before being indexed for knowledge retrieval.
3. Knowledge Indexing
Metadata and context are stored in a private, encrypted vector database dedicated to your organization.
4. Retrieval & Query
When a team member asks a question, we only retrieve relevant context from your organization's private index.
Enterprise
Access controls
SSO & SAML
Enforce secure access with Google Workspace, Okta, or any SAML 2.0 provider.
Audit Logs
Detailed logs of all administrative actions and data access events for compliance and security monitoring.
Granular Permissions
Control who can access, edit, or delete institutional knowledge at the channel and team level.
Security Researcher?
If you have discovered a security vulnerability in engineer9, we would love to hear from you. Please contact us at our responsible disclosure address.
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